Having Difficult Conversations (HBR Emotional Intelligence Series) - Harvard Business Review

nBuild your ability to discuss tough topics at work.n nAt times in our careers, we face conversations that bring out tense emotions. Our instinct may be to avoid them entirely, but engaging in challenging conversations can create opportunities to build stronger work relationships, teams, and organizations.n nThis book will help you learn how to communicate productively under stress, offer and accept critical feedback, and ensure teams walk away from challenging conversations feeling united.n nThis volume includes the work of: n n- Amy Gallo n- Rebecca Knight n- Liane Davey n- Joseph Grenny nn …

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