Crucial Influence, Third Edition: Leadership Skills to Create Lasting Behavior Change - Joseph Grenny

n nThe New York Times bestselling guide to leading positive change in any organization―updated with critical new insights, research, and case studiesn nThe world-renowned leadership experts that brought us the leadership classic Crucial Conversations have fully updated their bestselling Crucial Influence (originally published as Influencer). In these pages, they reveal that fewer than one in eight behavior change efforts is successful--and most produce nothing more than wasted resources and organization-wide cynicism.n nThe solution to this challenge isn't easy, but it is simple. It's all abou…

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